Frequently
Asked Questions (FAQ)
Contents
Insurance will terminate on the earliest of the following dates:
1. On the date the policy expires
2. If policyholder fails to pay required premium
3. On the date the Insured reaches 70 years of age
4. On the date student is eligible for a government medical
plan
5. Date student departs from Canada upon completion of his assignment
6. 14 days after the insured person ceases studies in Canada
How do I change my address?
Please notify Axis Insurance Managers as soon as possible when there
is a change of address. You may contact us by email, mail,
or telephone. Make sure to indicate your full name, the school
you are attending and the certificate number when making a
change to your policy.
What is considered accidental dental?
When an injury to the whole or sound teeth due to force or
blow external to the mouth. When injury to the teeth is a
result of an accident. For example, a boy accidentally falls
off his bike and breaks his two front teeth. He would be covered
under the accidental dental benefit since his dental treatment
is a result of an accident.
Do you have other medical insurance?
Axis Insurance Managers also sells other types of medical insurance
if you find yourself ineligible for the Studentsure product.
Please give us a call to obtain more information.
When can I apply for BC Medical
We suggest that students apply as soon as possible for MSP
in order to ensure continued coverage. Students with Visa
longer than 6 months are usually eligible for MSP after the
completion of their waiting period. We encourage students
to apply immediately after arrival and not at the end of the
waiting period.
Additional
information can be obtained at the Medical Services Plan of
BC.
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Mailing
Address:
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PO Box 9035 Stn Prov Govt, Victoria BC V8W 9E3 |
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Web
Address:
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http://www.healthservices.gov.bc.ca/msp/ |
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Toll-free Telephone:
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1-800-663-7100
option 3 |
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There are
no MSP offices located in Vancouver.
Please apply for coverage at the earliest date possible.
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When
should I apply for studentsure medical?
The earliest possible effective date of coverage for students
who are eligible for student medical cannot exceed 30 days
before the start of classes. You may also extend coverage
up to 7 days after you finish your course.
Who
is Eligible for Studentsure Insurance?
All students, spouses and dependent children who are ineligible
under either a Canadian federal or provincial hospital and
medical insurance plan or the Policyholder's other group hospital
and medical insurance plans.
Do
you have Family or Group Plans?
Axis Insurance Managers does provide coverage for families and groups.
Please contact Axis Insurance Managers for additional information
and rates.
What
is the maximum limit of reimbursement?
The total amount payable under this policy for reimbursement
of all expenses, which an Insured Person has incurred as the
result of all injuries caused by any one (1) accident or as
the result of any one (1) sickness, will not exceed one million
($1,000,000) Canadian dollars. Trips outside of Canada, such
as those to USA, is also limited to one million ($1,000,000)
Canadian dollars.
What
is covered in Emergency Treatment Benefit?
Injury and Sickness are extended to include expenses incurred
outside of Canada. Injury or sickness expenses incurred while
on a Trip outside of Canada will be reimbursed if charges
are reasonable and listed in the policy. Benefits under this
policy shall be limited to the amount of benefit that would
have been payable had such treatment or service occurred in
Canada. All expenses must be incurred on a non-elective Emergency
basis outside of Canada.
"Trip"
means travel, undertaken by Insured Person. Commences on the
date of departure from Canada and continues until the return
date to Canada. Maximum duration of 14 consecutive days.
"Emergency"
means unexpected and not preplanned.
Is
there any cancellation fee?
Yes. A $50 cancellation fee will apply if you cancel the
policy.
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